Privacy Policy

Privacy Overview

As a service commitment, hexclad uses this U.S.-focused Privacy Policy to explain how personal information is collected, used, disclosed, retained, and protected. Consistent with these terms, the policy applies when a person browses the site, places an order, contacts support, or interacts with store advertising.

Consumer Privacy Rights

Where applicable, personal information is not sold for money; however, CCPA/CPRA and similar state laws may classify certain advertising disclosures as sale, sharing, or targeted advertising. As a service commitment, applicable privacy rights may include access, correction, deletion, portability, and Do Not Sell or Share choices, together with protection from unlawful discrimination. Under this standard, where legally required, a valid Global Privacy Control (GPC) signal is treated as an opt-out request; other requests may require identity verification.

Cookies, Analytics, and Ads

In practical terms, essential services, preferences, analytics, fraud controls, Google Ads, Remarketing, and Conversion Tracking may rely on Cookie or similar technologies. For eligible requests, advertising partners, including Google, may process identifiers for measurement and relevant advertising under applicable requirements and their published controls.

Data Categories and Uses

In practical terms, we may collect contact identifiers, order and transaction details, processor-handled payment records, device data, approximate location, site activity, communications, and related inferences. To keep expectations transparent, we use information to operate the store, process payment and delivery, support customers, prevent fraud, maintain security, meet legal obligations, and improve performance.

Retention, Security, and Requests

As part of this policy, retention is limited to reasonable business and legal needs such as orders, customer care, fraud prevention, accounting, claims, and compliance. Where applicable, we maintain reasonable security measures while recognizing that no online transfer or storage method is risk-free. As part of this policy, children under 13 are not the intended audience, and consumers may send privacy requests using the contact information provided below.

Business Information

Business name: hexclad
Brand/store name: hexclad
Phone: (771) 608-9685
Physical and return address: 1612 I St NW, Washington, District of Columbia 20006, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)
Email: support@hexclore.shop